Rock & Roll Grid Music Icon Tote Bag

How long will it take for my order to be delivered?

It will take 5-7 business days for your order to be delivered. For expedited delivery, you can email us at hello@thehod.in

How do I track my order?

You will receive a tracking number by email and SMS once the product has been dispatched. This can also be found in the 'My Account' section on the website.

How do I cancel/change my order?

You can cancel/change your order, if it has not been dispatched. To do so, you can email us at hello@thehod.in

How do I redeem my promo code?

You will have the option of adding the promo code while checking out.

What are the terms of the Return/Exchange Policy?

• Customers can exchange their orders within 7days and return their order within 7days after an order has been delivered.
• In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.
• If you have received a defective product, send us images at hello@thehod.in and we will get back to you.
• Exchanges are only applicable to items within the same price range.
• Shipping and COD charges won’t be refundable
• We will instantly initiate the refund to your source account or chosen method of refund. 
• once refund is approved the amount will be credit in 7-10 working days.
• damage & defected & replacement product will be delivered in 5-7 working days