AOP Floral Print Short PJ Set

How long will it take for my order to be delivered?

It will take 5-7 business days for your order to be delivered. For expedited delivery, you can email us at banjare.in@gmail.com

How do I track my order?

You will receive a tracking number by email and SMS once the product has been dispatched. This can also be found in the 'My Account' section on the website.

How do I cancel/change my order?

You can cancel/change your order, if it has not been dispatched. To do so, you can email us at banjare.in@gmail.com

How do I redeem my promo code?

You will have the option of adding the promo code while checking out.

What are the terms of the Return/Exchange Policy?

• Customers can exchange their orders within 15 days and return their order within 30 days after an order has been delivered.
• In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.
• If you have received a defective product, send us images at banjare.in@gmail.com and we will get back to you.
• Exchanges are only applicable to items within the same price range.
• Shipping and COD charges won’t be refundable
• We will instantly initiate the refund to your source account or chosen method of refund. 

FAQs

I have received a damaged item

In case of any damaged items delivered, please notify within 72 hours of receiving the shipment, write to us at banjare.in@gmail.com Please share images of the product along with shipping label in your email & mention order.

When will I get my refund?

After receiving images of your damaged product, our representative will get in touch with you to confirm the damage & refund. The same will be initiated & completed with 7-10 working days.

What is refund source?

Upon successful pickup of the return product at your doorstep, we will instantly initiate the refund to your source account or chosen method of refund. 

I like other designs more & want an exchange.

We offer a one-time free replacement policy for orders above ₹ 1000 (reverse shipping to be done & borne by customer) In case of initiating the same, please write to us banjare.in@gmail.com within 15 days of receiving the shipment.

When will I receive my replacement?

The item should be intact, unused, unsoiled, unwashed and in its original packing. We will process the exchange & initiate shipping within 7 days of receiving the originally sold item.

We believe in helping our customers as far as possible, and has therefore a liberal cancellation policy. However, under this policy:

• Cancellations request will not be entertained if the orders have already been communicated to the customers and they have initiated the process of shipping them.
• There is no cancellation of orders placed under the Same Day Delivery category.
• No cancellations are entertained for those products that have been obtained on special occasions. (These are limited occasion offers and therefore cancellations are not possible.)
• Upon successful pickup of the return product at your doorstep, We will instantly initiate the refund to your source account or chosen method of refund.

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